Solving neighbourhood issues
It is generally better if problems are discussed and a solution is found before both parties get too annoyed.
If the problem is not too serious, try and talk to the person, particularly if they are a neighbour or someone you know. In most cases this will resolve the problem and a compromise may be reached.
Speaking face-to-face can sometimes be more effective than writing letters. A resolution and agreement made between both interested parties will work better than one imposed by a third party.
Below are some helpful things to consider before approaching your neighbour:
- give some thought as to what you are going to say
- be clear about the problem and how it affects you and your family
- do not stray away from the main problem
- think about what the outcome is likely to be and stay calm and friendly (being aggressive at any point will not help)
- try not to bring up incidents from the past unless they are relevant
If you feel concerned about aggressive or threatening behaviour, politely end the discussion.
View the anti-social behaviour toolkit
It is often not possible for us to resolve neighbour disputes for you, particularly if the disagreement is about lifestyle, everyday living noise, boundary disputes or even pets.
Mediation – support when you cannot resolve a dispute
We offer a mediation service when you cannot resolve a dispute.
A trained independent person can help you to sort out your differences.
We use mediation to encourage communication between everyone involved. The aim is to reach a solution agreed by both sides. If you are reluctant to meet face to face, we can discuss the option of the mediator acting as a go-between for you.
If the anti-social behaviour problem is ongoing, we may need to involve other organisations too, such as:
- police
- health
- Housing Associations
This could mean working together to try and sort the problem with a joint action plan.