Inspections and repairs before you can exchange
We will visit your home to check the overall condition and identify any repairs or removals you are responsible for doing before an exchange can go ahead.
We will send you a letter listing what needs to be done. When you have done the repairs, you can contact us to arrange a second inspection.
If we're responsible for the work, you can report the repair online.
Once all works are complete, everyone involved in the exchange will receive a confirmation letter.
Be careful when deciding whether to carry out an exchange because you will be accepting your new property ‘as seen’. We will not carry out additional work or bring a property up to our usual lettable standard if it falls short of this.