Customer feedback for housing

Housing service data headlines

Each quarter we aim to publish housing services feedback data so our residents have oversight. By publishing our data, we are allowing for transparency of complaints, service requests, MP and councillor enquiries.

We received the following feedback between October to December 2024:

62 complaints
29 compliments
77 MP and councillor enquiries
33 service requests

0 complaints

0 upheld/partially

0 not upheld

0 decided upon

You can view a summary of our complaint service performance between July to September 2024 on our infographic (PDF), or the text version (PDF).

Yes, the page is fine, but I'd like to suggest an improvement

It's good, but

No - here's why:

This form is for providing feedback on how we can improve this page. Please note that we do not respond to customer service queries. For customer service assistance, go to www.centralbedfordshire.gov.uk/contact for more information.