Domestic nuisance - noise, smoke, DIY nuisance

Noise nuisance

The most common sources of noise pollution are:

  • music, stereos, and televisions
  • excessive general household noise (banging doors, footsteps, shouting)
  • parties and functions
  • construction and demolition, including DIY
  • vehicle nuisance
  • barking dogs

Reporting a noise nuisance

The person responsible for the noise may not be aware of the effects that the noise is having. Where possible, discuss the problem with them, as this will often sort the matter out and also help maintain good neighbour relations.

If you are still experiencing issues, you can report the nuisance.

To report a noise nuisance, you'll need:

  • your name, address, and telephone number (we cannot deal with anonymous complaints, but your details will be kept confidential and not passed on without your consent)
  • the address where the noise is coming from, and the name of the person responsible for the noise (if known)
  • details of the noise you are experiencing, including when and how often it occurs

Report a noise nuisance

Please note that you must provide details of the exact location where the nuisance is coming from. We are unable to take action based on anonymous complaints or complaints where the source of the nuisance is unknown.

What happens next

Officers will investigate your complaint and determine if legal action is necessary to resolve the issue.

They will always attempt to find a solution without legal action if possible, but in some cases, we may ask for your cooperation and patience as an immediate resolution may not be possible.

Policies

Guidance for assessing a statutory nuisance (Word)

Statutory nuisance procedure (Word)