Order bins and sacks

Bins (refuse, recycling and food waste)

If you don't currently have a refuse, recycling bin or food waste bin, please order one and we'll get it to you as soon as we can. There is no charge for this. Deliveries can take up to 10 working days.

Please note: Due to high demand, we're aware that some residents may have been waiting slightly longer than normal to receive any new or replacement bin(s) which they may have recently ordered.

We apologise for this delay and can assure those that are waiting that our contractor is working hard to deliver all bins as quickly as possible.

Order a new bin

If you need a different size bin

If you have an ongoing requirement for more or less bin capacity, please let us know. All bin replacements are subject to approval from one of our environmental service officers.

Order a different size bin

Bins for a new build house

If you've moved into a new build house (not including flats) and need a full set of bins, let us know.

Order a full set of bins for a new build

Bins for a flat

If you need new communal bins for your flat's block, ask your management company or developer to order them.

Order communal bins

Food waste bags

We have phased out our free food waste bags in favour of more environmentally friendly and cost-effective alternatives.

Instead of supplying food waste bags, we're suggesting alternative ways to store and manage your food waste that are focused on reusing bags and therefore better for the environment than providing the single-use non-compostable bags that we've phased out.

Pink refuse sacks (for sack collection properties only)

If you do not have access to a bin and require more pink domestic refuse sacks, you can order them here. There is no charge for this. Deliveries can take up to 10 working days.

Order pink refuse sacks

Orange recycling sacks (for sack collection properties only)

If you do not have access to a bin and require more orange recycling sacks, you can order them here. There is no charge for this. Deliveries can take up to 10 working days.

Order orange recycling sacks

Removing bins

If you need us to remove a spare or abandoned bin, let us know.

Ask us to remove a bin

If you have been provided with a reason why your bin or sack request was declined, and you wish to dispute the reason provided, please complete the below form. You will have the opportunity to upload any evidence (photos) should you have it. This information will be passed to an Environment Services Officer who will review it.

Decision dispute form

Can't order online?

Call us on 0300 300 8302 to order by phone.