Homeless review

What we need to know, when reviewing our homeless decision

Why you're asking for the review

Explaining why you’re asking for a review straight away can help us make a quicker decision.

We'll write to you and give you a deadline for providing your reasons and any supporting information you want us to consider.

Explain why you think our decision was wrong. It’s best to have evidence to support your review. If you send us evidence, make sure you keep a copy.

Your contact info

We really recommend you give us your:

  • email address
  • postal address
  • phone number

We’ll need to contact you during the review process, including writing to you. The more contact options we have, the higher the chance of us reaching you.

If you don't have a permanent postal address

If you’re moving from place to place, you must tell us the addresses (even if your accommodation is only temporary).

If you’re sleeping rough, we suggest you get an independent adviser to represent you. We can then send your letters to them.