Apply to join the Housing Register
If you are applying for housing you will need to register.
To do this, you'll:
- need an email address that you have access to
- be asked to create a memorable password
- be sent an email from ‘Housing Jigsaw’ and will need to activate your account by clicking the link in the email (this link will expire if you don't activate it within 24 hours; if you don't receive an email, please check your spam and junk folders)
Once you activate your account you will be taken to the ‘Housing Register’ button and can begin your registration by providing your:
- name and address, including the date you moved to the address
- National Insurance number
- telephone contact details
Once this section has been completed, you can start an application. Please carefully read the information and guidance in the portal. You will have 28 days to complete the application questions.
Logging in to your account to complete your application and upload documents
If you don't have the information available to complete your application in one go, you can log out and your answers for each section will be saved. Make sure you complete the questions for a section and save it before you log out. You can log back in when you have the information to hand.
Please note that:
- you'll need your email address and password to log in
- If you don't complete your application within 28 days, it will be automatically cancelled
- your application will not be assessed until you have uploaded the documents we need to see (please make sure you read the criteria in the portal for each document; you'll have 56 days to upload your document or you application will be automatically cancelled)
- the status of your application will be shown in the portal when you log in
At risk of becoming homeless?
Read about what to do if you're at risk of becoming homeless.