School Transport appeals
If you have recently applied for and been declined for home to school transport but you feel that there are extenuating circumstances as to why your child is entitled, then please complete the and return the Schools Transport Appeals application form (PDF 210.2KB) along with any supporting evidence which you think is appropriate to support your case.
The appeals process has 2 stages. The first stage involves senior managers examining your evidence to see if the Home to School Transport Policy has been applied properly and fairly. If they find that it has not been and that you are entitled then transport will be provided. If they find that the Policy has been applied properly and fairly then your stage 1 appeal will be rejected and you will be written to explaining why this decision has been made.
If you are unsuccessful at stage 1 and you feel that your child is entitled due to your circumstances then you can escalate your appeal to stage 2. A stage 2 appeal allows you to supply all necessary evidence as to why you feel your child is entitled and for you to verbally represent your case to an independent Transport Eligibility Panel.
This panel is made of 3 members who are not employed by us and have no affiliation with the school your child attends. If you are unsuccessful at stage 1, then you will be supplied with the necessary form for you take your appeal to the 2nd stage.
If you wish to appeal a decision we've made, please complete the appeal form (PDF 210.2KB) and send it to the address on the form. If you need a hard copy then please contact us on 0300 300 8339 or at email@example.com.