If you're at risk of becoming homeless
If you do not have anywhere to sleep tonight call us on 0300 300 4370 during office hours. If we're closed, please call 0300 300 8098. You can speak to someone 24/7, 365 days per year.
Office hours are:
- Monday to Thursday from 8:30am to 5pm
- Friday from 8:30am to 4pm
Refer yourself to us
If you are homeless or concerned about your housing situation you can make a self-referral to the council by clicking the Self-Referral to Housing Options button below and completing the online referral.
How to refer yourself
Once you're on Housing Jigsaw's website (link opens in new window):
- select "Register"
- enter your email address
- enter your choice of password
- download user guide for self-referral (PDF 268.2KB)
Our priority is to help you to avoid becoming or remaining homeless.
You don't have to be sleeping on the streets or not have a roof over your head to be considered homeless.
You could be considered homeless if you are:
- at risk of losing your home
- been illegally evicted
- living in accommodation that's in a very poor condition
- staying with friends or 'sofa surfing'
When we'll help
Under the Homelessness Reduction Act (2017), we will help you if you're homeless or threatened with homelessness to secure suitable accommodation, regardless of whether you're intentionally homeless (link opens in new window) or have a priority need (link opens in new window). We will help by negotiating with the people you live with, or your landlord. We'll give you advice, or help you find another home quickly.
If you have a priority need and we cannot stop you from becoming or remaining homeless, we may offer temporary housing while we consider if we have a duty to provide longer term housing. In the first instance, this is likely to be hostel-type accommodation and it may not be in the Central Bedfordshire area.
If we do have a duty to re-house you, the next step will be to offer you suitable longer-term accommodation. This could be with a private landlord, us or a housing association.
This video will help you to decide what action you can take if you are at risk of becoming homeless.