Information for residents of park homes
Buying, selling and gifting a park home
The following guidance documents have been published by the Department of Work and Pensions, and give advice to anyone intending to buy, sell or gift a park home on a protected site in England.
Buying a park home
- GOV.UK - buying a park home (link opens in new window)
- GOV.UK - buyer's information form (link opens in new window)
Selling or gifting a park home
- GOV.UK - selling or gifting a park home (link opens in new window)
- GOV.UK - park homes collection (link opens in new window)
Will my ground rent (pitch fees) increase each year?
Ground rent ('pitch fee', as a legal term) as a general rule will only be changed by a percentage equivalent to any change in the Retail Price Index since the last review date. Unless residents and park owners have come to another arrangement whereby additional facilities have been given, ground rents may only be reviewed once a year.
Site rules will differ from site to site. You can view (link opens in new window) The Mobile Homes Site Rules (England) Regulations 2014 of which Schedule 5 sets out prescribed matters that are not permitted.
Your rights and obligations
Your rights and obligations are listed in a written agreement with the park (or site) owner. You still have rights and obligations (link opens in new window) as a park home resident even if you don’t have a written agreement.
How can we help or assist park home residents?
We can assist residents in many ways, including:
- help with repairs
- staying independent in your own home
- housing benefit and council tax support
- energy grants (link opens in new window)
What happens if I have a concern about my site?
To complain about conditions in your park, talk to the park owner first.
If the issue has not been resolved within a reasonable timescale then please either call us on 0300 300 8767 or email email@example.com with your concerns.
External agencies and useful web links
- Independent Park Homes Advisory Service (link opens in new window)
- Park Homes rights and responsibilities (link opens in new window)
- Citizens Advice Bureau (link opens in new window)
- Mobile Home Act 2013 (link opens in new window)
- Age UK (link opens in new window) (Formally Age Concern)
- NAPHR (link opens in new window) - National Association of Park Home Resident