About the Macmillan Welfare Rights Service Central Bedfordshire
The Macmillan Welfare Rights Service is a free, confidential and impartial welfare benefits advice service, delivered in partnership with Central Bedfordshire Council, Bedford Borough Council and Peterborough and Stamford City NHS Trust and is funded by Macmillan Cancer Support.
The Macmillan Welfare Rights Service has been delivering a successful welfare rights advice service to people with a cancer diagnosis and their families, living in Central Bedfordshire and Bedford Borough Council since 2007. The service established a new advice service at Peterborough and Stamford City hospital in 2015.
How we can help
The service currently has two part time support workers and two* full-time welfare rights advisers who deliver advice through home visits in the client’s home and through advice sessions at local hospitals and hospices. (*four advisers from January 2017)
We provide home visits and advice sessions at the Peterborough and Stamford City NHS Trust, the Primrose Unit at Bedford NHS Trust, the Bedford Daycare Hospice and the Luton & Dunstable University NHS Trust (from November 2016)
We advise on all benefits and entitlements including disability benefits including Personal Independence Payment, Disability Living Allowance Employment and Support Allowance and Carer’s Allowance as well as means-tested allowances such as the local housing allowance, council tax support and Pension Credit. We assist in challenging decisions from Mandatory Reconsideration to Appeal.
In 2015/2016 we assisted with a range of benefits issues including:
- challenging poor decision-making
- delays in processing disability benefit claims
- failure to award disability premiums
- mandatory reconsiderations and appeals where a decision appears to be incorrect
The service also assists with applying for grants from Macmillan or through an occupational fund and can assist with claiming help with health costs such as travel to hospital. We also advise on accessing services or equipment such as aids or adaptations or social service assessments and we can refer or signpost to local services.