Council Tax privacy notice
Who we are and what we do
The Revenues and Benefits Service is responsible for the efficient and effective billing, collection and recovery of Council Tax.
Revenues and Benefits
Central Bedfordshire Council
High Street North
Why we need your information and how we use it
We are required by legislation to levy and collect Council Tax from those who are liable. That legislation is as follows:
- The Council Tax (Administration and Enforcement) Regulations 1992 (link opens in new window)
- The Local Government Finance Act 1992 (link opens in new window)
We use your information for administering Council Tax to set up an account for billing and collection purposes and for processing any discounts, disregards and exemptions you may be entitled to.
What type of information is collected from you
To bill you and collect Council Tax payments we collect the names of all liable persons, the address of which you are liable, any other relevant addresses and bank details.
To award discounts and disregards we require details of other occupiers, for example student certificates, proof of child benefit etc.
To award exemptions depending on the type of exemption we collect a variety of information, for example student certificates, medical information, probate information etc.
We also collect phone numbers and email addresses for the purpose of communicating directly with you by email or text when you have missed a payment, and / or to offer you a payment arrangement or to request or provide information.
Who your information may be shared with (internally and externally
We share information as required in legislation for the administration and enforcement of Council Tax. This includes:
- The Valuation Office Agency
- The Valuation Tribunal
- Her Majesty’s Court Service
- Enforcement agents
- The Department for Work & Pensions
We will use your information for the purpose of performing any service that Central Bedfordshire Council is required to provide.
We will make any disclosures required by law or under any legal gateway or data protection exemption to other bodies such as for detecting or preventing fraud, apprehension or prosecution of offenders, or auditing purposes. We may share the details with other organisations that handle public funds and assist in the processing of other benefits.
We will share information with a third party where you have given us written permission to do so.
How long we keep your information for
We will not keep your information longer than what is necessary. We retain data for taxpayers dating back to 1993 for the purpose of successful challenges to liability and Council Tax banding.